Welcome to our Customer Reviews page.

Upper Marlboro Ford believes in the power of online reviews. We encourage you to post your review of service received here at Upper Marlboro Ford for the world to see. We are sure that at some point in a customers research they will use online reviews to determine the best company to place their trust. We hope you will take the time help them in their decision making process.

Please click either button below to start helping others.


"...This is the first Ford I've owned and was pleasantly surprised by the quality, customer care and attentiveness displayed by the Upper Marlboro team." Terry, Bowie

"...You dealership is the best I have visited in this area." Todd, Lusby

"...Everyone involved in my purchase were very efficient and professional.  The salesperson was tops!" Ian, Potomac

"...I used my banks buying service and the process was quick (about 2 hours total), which is far less than I have experienced in the past with other dealers.  Everyone was great to work with." Scott, Owings

"...I was very pleased with the sales people and my entire experience at Upper Marlboro Ford.  I have dealt with Upper Marlboro Ford for over 20 years.  I am very satisfied.  I have referred them to other customers and will continue to." Bernice, Prince Frederick

"...Our salesman, Naamon Rivers, was excellent - provided us with good information and answered our questions - all with a smile and courtesy." Richard, Bowie

"..This was by far, the most positive and re-assuring experience at any Ford Dealership I have visited and interacted in.  I was treated with courtesy, honor and respect. I definitely intend on continuing my business with your professionals within the service department.  They keep it real and direct there...Outstanding!! Best Regards, Dexter, Upper Marlboro

"..Very personal and professional staff. Marc Bortnick is outstanding."                                                                  Mathew P., Edgewater

"..This is my second Ford and Marlboro Ford has always treated us very well.  We are happy with our purchase."  Ronald, Upper Marlboro

"...Everyone at the dealership was friendly and helpful.  It made the buying experience very pleasant.  I will definitely be back and I will recommend the dealership to my friends and family!!!" Rochelle, Mechanicsville

"..Cornelius Woodson was our Sales Consultant.  He exceeded our expectations on all aspects of the sales process.  More sales professionals should follow his style that includes not being pushy, calm, friendly, knowledgeable, and not overbearing.  The post sales process also was excellent as he volunteered to put the new tags on the vehicle when the tags arrived.  He truly should be commended and rewarded for his excellent sales skills and customer service.  Marc Bortnick is the General Manager and also exceeded all expectations on the whole buying process.  Our family has been purchasing Ford vehicles from this dealership for 35 years.  I have been purchasing vehicles from the dealership for 20 years.  I have personally purchased 10 new vehicles in 20 years with Marc Bortnick and his staff is the main reason we keep coming back to Ford.  We also have had all of our service completed at the dealership and will continue to.  More dealerships should model their business like this one which is a family atmosphere, not too big and too modern, easy to talk to the staff, great communication skills, and great customer service.  If Upper Marlboro Ford continues with this style, we will continue to remain a loyal Ford customer with all of our vehicle purchases and service needs." Jason and Donna, Upper Marlboro

"..I was impressed with my salesman, Ira and the whole team at Upper Marlboro Ford.  Every person there was kind and helpful." Mark, Bowie

"..Marissa Miles, Doug Boswell in Sales, and Jeremiah Burton Financial were excellent in the particular areas of expertise and wanted to commend them for their assistance in purchasing my 2013 F-150." Richard, Great Mills

"..Excellent!  Marc and his team get an A+ from us!" Alan, Owings

"..Great job done by Jim "JW" Walker, Marc Bortnick, and Jeremiah, Finance Director.  The team is knowledgeable, customer centric, and a pleasure to work with." Allan, Arlington

"...Mr. Ira Lewis is the Best.  I went to Ford Dealer w/purchasing a used Ford Escape but someone had already bought the vehicle and Mr. Lewis convinced me to look at the 2014 Ford Escape. Had everything in it that I was looking for.  He was very pleasant, knows his job, is respectable and I can go on and on.  Tell Mr. Lewis a Job Well Done.  My husband and I are very satisfied." Dorothy, Clinton

"..Awesome!!" Thomas, Staunton, VA

"..Excellent!  Marc and his team get an A+ from us!" Allan, Owings

"..Wonderful experience, completely satisfied." Thomas, Bowie



AdChoices
;